{"id":232095,"date":"2024-11-18T16:31:34","date_gmt":"2024-11-18T21:31:34","guid":{"rendered":"https:\/\/fisa.ca\/2024\/11\/18\/le-syndicat-des-inspecteurs-et-repartiteurs-denonce-un-exces-de-cadres-au-rtc\/"},"modified":"2024-11-25T13:55:12","modified_gmt":"2024-11-25T18:55:12","slug":"the-union-of-inspectors-and-dispatchers-criticizes-an-excess-of-managers-at-the-rtc","status":"publish","type":"post","link":"https:\/\/fisa.ca\/en\/2024\/11\/18\/the-union-of-inspectors-and-dispatchers-criticizes-an-excess-of-managers-at-the-rtc\/","title":{"rendered":"The Union of inspectors and dispatchers criticizes an excess of managers at the RTC"},"content":{"rendered":"\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2400\" height=\"1200\" src=\"https:\/\/fisa.ca\/wp-content\/uploads\/2024\/11\/Site-web-EN.jpg\" alt=\"\" class=\"wp-image-232115\" srcset=\"https:\/\/fisa.ca\/wp-content\/uploads\/2024\/11\/Site-web-EN.jpg 2400w, https:\/\/fisa.ca\/wp-content\/uploads\/2024\/11\/Site-web-EN-1280x640.jpg 1280w, https:\/\/fisa.ca\/wp-content\/uploads\/2024\/11\/Site-web-EN-980x490.jpg 980w, https:\/\/fisa.ca\/wp-content\/uploads\/2024\/11\/Site-web-EN-480x240.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 2400px, 100vw\" \/><\/figure>\n\n\n\n<p><strong><strong>\u201cWith seven managers for 46 people, the situation is absurd and counterproductive,\u201d said \u00c9ric Poirier, President of the Union of inspectors and dispatchers (FISA).<\/strong><\/strong><\/p>\n\n\n\n<p>The Union of inspectors and dispatchers, affiliated with the Independent Federation of Autonomous Unions (FISA), has raised serious concerns about management practices within the R\u00e9seau de transport de la Capitale (RTC). According to the Union, the number of managers at RTC is disproportionate to the actual needs on the ground, directly hindering team efficiency and leading to unnecessary costs, as reported by <a href=\"https:\/\/ici.radio-canada.ca\/nouvelle\/2119391\/rtc-chauffeur-gestionnaire-audit-performance\" target=\"_blank\" rel=\"noopener\" title=\"\">Radio-Canada<\/a>.<\/p>\n\n\n\n<p>In a statement cited by the <a href=\"https:\/\/www.journaldequebec.com\/2024\/11\/11\/trop-de-cadres-au-rtc-denonce-un-syndicat\" target=\"_blank\" rel=\"noopener\" title=\"\">Journal de Qu\u00e9bec<\/a>, \u00c9ric Poirier, President of the Union, criticized an overly high management-to-employee ratio, specifying that the inspector and dispatcher sector has one manager for every six employees.<\/p>\n\n\n\n<p>\u201cWith seven managers for 46 people, the situation is absurd and counterproductive,\u201d he said, adding that this management structure heavily burdens finances without improving the service offered to users.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>A significant increase in managers<\/strong><\/h5>\n\n\n\n<p>As highlighted in an article by <a href=\"https:\/\/www.lesoleil.com\/actualites\/actualites-locales\/la-capitale\/2024\/11\/11\/hausse-extravagante-des-cadres-au-rtc-accuse-un-syndicat-VEV4KY46EZAABDATUS52HYSTQY\/\" target=\"_blank\" rel=\"noopener\" title=\"\">Le Soleil<\/a>, the number of administrative managers at RTC has risen from 110 to 152 in four years, representing a 38% increase, while the general staff grew by only 2% over the same period. This imbalance has drawn criticism from the Union and FISA, who view this situation as particularly troubling since it undermines the morale of field employees.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>\u201cMeeting Overload\u201d at the expense of employees<\/strong><\/h5>\n\n\n\n<p>\u00c9ric Poirier also condemned the frequency of meetings among managers, describing it as a form of \u201cmeeting overload\u201d that limits their availability to support field teams.<br>\u201cWhen employees are on the ground and need to talk to their manager, they are often [in a meeting] and [the employees feel they] are interrupting them,\u201d he explained. According to the Union, this lack of direct support reduces team motivation and hinders their efficiency.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>A call for more effective management<\/strong><\/h5>\n\n\n\n<p>The Union of Inspectors and Dispatchers, along with FISA, believes it is crucial for RTC to review its management structure to reduce the number of managers and focus resources on operational needs.<\/p>\n\n\n\n<p>By placing greater emphasis on field employees, RTC could not only lower costs but also enhance the responsiveness and efficiency of the services it provides to Quebec City residents.<\/p>\n\n\n\n<p>The issue has also been discussed on <a href=\"https:\/\/www.fm93.com\/audio\/659589\/au-rtc-on-manque-de-chauffeurs-et-on-embauche-des-cadres\" target=\"_blank\" rel=\"noopener\" title=\"\">FM93<\/a> and <a href=\"https:\/\/radiox.com\/podcast\/trop-de-cadres-au-rtc-selon-le-syndicat\/\" target=\"_blank\" rel=\"noopener\" title=\"\">Radio X<\/a>. <\/p>\n\n\n\n<p>FISA is here to protect its members. <a href=\"https:\/\/fisa.ca\/en\/contact-us\/\" target=\"_blank\" rel=\"noopener\" title=\"\">Contact us<\/a> for any union-related needs.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201cWith seven managers for 46 people, the situation is absurd and counterproductive,\u201d said \u00c9ric Poirier, President of the Union of inspectors and dispatchers (FISA). The Union of inspectors and dispatchers, affiliated with the Independent Federation of Autonomous Unions (FISA), has raised serious concerns about management practices within the R\u00e9seau de transport de la Capitale (RTC). [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":232091,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[11],"tags":[],"class_list":["post-232095","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classifiee"],"acf":[],"aioseo_notices":[],"jetpack_featured_media_url":"https:\/\/fisa.ca\/wp-content\/uploads\/2024\/11\/Untitled-design-292.png","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/fisa.ca\/en\/wp-json\/wp\/v2\/posts\/232095","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fisa.ca\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/fisa.ca\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/fisa.ca\/en\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/fisa.ca\/en\/wp-json\/wp\/v2\/comments?post=232095"}],"version-history":[{"count":4,"href":"https:\/\/fisa.ca\/en\/wp-json\/wp\/v2\/posts\/232095\/revisions"}],"predecessor-version":[{"id":232117,"href":"https:\/\/fisa.ca\/en\/wp-json\/wp\/v2\/posts\/232095\/revisions\/232117"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/fisa.ca\/en\/wp-json\/wp\/v2\/media\/232091"}],"wp:attachment":[{"href":"https:\/\/fisa.ca\/en\/wp-json\/wp\/v2\/media?parent=232095"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fisa.ca\/en\/wp-json\/wp\/v2\/categories?post=232095"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fisa.ca\/en\/wp-json\/wp\/v2\/tags?post=232095"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}